Terms of service

This website is operated by Retail King Pty Ltd (ABN 73 677 196 646), trading as Royal Rayz (“we”, “us”, “our”). By accessing or using this website, you agree to be bound by these Terms of Service, our Privacy Policy, Refund Policy, and Shipping Policy.

1. Use of this site

You must be at least 18 years old, or have the consent of a parent or guardian, to place an order with us. You agree to provide accurate and current information when creating an account or placing an order, and to use this site only for lawful purposes.

2. Products and pricing

All prices are listed in Australian Dollars (AUD) and include GST unless otherwise stated. We make reasonable efforts to display product colours, styles, and descriptions accurately, but slight variations may occur. We reserve the right to change prices, discontinue products, or limit quantities at any time without notice.

3. Orders and payment

By placing an order, you make an offer to purchase the product(s) at the listed price. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or stock unavailability. Payment must be received in full before an order is dispatched.

4. Shipping and delivery

Shipping is currently available within Australia only. Please see our Shipping Policy for dispatch times, delivery estimates, and related terms.

5. Returns and refunds

Please see our Refund Policy for full details on returns, exchanges, and refunds.

6. Intellectual property

All content on this site — including but not limited to the Royal Rayz name, logo, product images, and text — is the property of Retail King Pty Ltd and may not be copied, reproduced, or used without our prior written consent.

7. Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of this website or our products. Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy you have under the Australian Consumer Law that cannot lawfully be excluded.

 

8. Changes to these terms

We may update these Terms of Service from time to time. Continued use of the site after changes are posted constitutes your acceptance of the updated terms.

9. Governing law

These terms are governed by the laws of Australia.

10. Contact us

Questions about these Terms of Service can be sent to orders@prepaidking.com.au.